FAQ

Holistic Flower is an online retailer based in the United States, dedicated to providing high-quality, lab-tested Kratom, CBD, and hemp-derived cannabinoid products. We believe in transparency, quality, and empowering our customers with information for their wellness journey.

Yes, absolutely. Product safety and transparency are our top priorities. We work with suppliers who provide third-party laboratory testing (Certificates of Analysis – COAs) for potency and purity (screening for contaminants like heavy metals, pesticides, microbes, etc.) on batches of the products we offer. We strive to make these lab reports accessible. You can learn more about interpreting them here: How to Read Lab Reports.

We focus on sourcing from reputable suppliers known for quality cultivation and extraction practices. Key factors include sourcing practices, extraction methods, and comprehensive third-party lab testing to verify both the cannabinoid/alkaloid profile and the absence of harmful contaminants.

Kratom (Mitragyna speciosa) is a tropical tree native to Southeast Asia, belonging to the coffee family. Its leaves contain active alkaloids, primarily Mitragynine and 7-hydroxymitragynine, and have been used traditionally for centuries. You can learn more in our introductory blog post.

Vein colors generally refer to the leaf’s maturity at harvest and drying processes, often associated with different alkaloid profiles and reported effects. Red veins are typically linked with relaxation and calming effects. White veins are often associated with energy and focus. Green veins are commonly considered a balance between Red and White. However, effects are subjective and depend on dosage and individual body chemistry.

Laws regarding Kratom can vary significantly by state, county, and city, and are subject to change. It is your responsibility to research and comply with the laws in your specific location before purchasing or using Kratom. We cannot ship to locations where Kratom is prohibited.

Powder is ground leaf, offering versatility but requiring measurement and having a distinct taste. Capsules contain pre-measured powder, offering convenience and tastelessness but potentially slower onset. Extracts are highly concentrated forms, offering potency but requiring extreme caution and recommended only for experienced users.

Store Kratom in a cool, dark, dry place in an airtight container away from direct sunlight and moisture to preserve freshness and potency.

These are all cannabinoids found in or derived from the hemp plant:

• CBD (Cannabidiol): Non-intoxicating, sought for general wellness and balance.
• Delta-8 THC: Intoxicating cannabinoid, often reported as milder than Delta-9 THC.
• HHC (Hexahydrocannabinol): Hydrogenated cannabinoid, effects often compared to Delta-9 THC, potentially more stable.
• THC-P (Tetrahydrocannabiphorol): Highly potent intoxicating cannabinoid; requires extreme caution.
• THC-A (Tetrahydrocannabinolic Acid): Non-intoxicating precursor found in raw flower; converts to intoxicating Delta-9 THC when heated (smoked, vaped, baked).

We recommend reading our blog posts for detailed comparisons.

It depends on the cannabinoid! CBD, CBG, and CBN are non-intoxicating and will not cause a “high.” Hemp-derived cannabinoids like Delta-8 THC, HHC, THC-P, and THC-A (when heated) ARE intoxicating and can produce psychoactive effects. Always check product labels and lab reports to understand the cannabinoid content.

• Full Spectrum: Contains CBD plus other cannabinoids (including trace amounts of Delta-9 THC below 0.3%) and terpenes found in the hemp plant, potentially offering an “entourage effect.”
• Broad Spectrum: Contains CBD and other cannabinoids/terpenes, but the Delta-9 THC has been specifically removed to non-detectable levels.
• Isolate: Purely CBD, with all other cannabinoids and terpenes removed.

Our hemp-derived products are sourced from hemp compliant with the 2018 US Farm Bill, containing less than 0.3% Delta-9 THC by dry weight. However, state and local laws regarding specific hemp-derived cannabinoids (especially intoxicating ones like Delta-8 or HHC) can vary and change. It is your responsibility to ensure compliance with your local laws before purchasing. We cannot ship to locations where these products are prohibited.

Yes, most likely. Many drug tests screen for THC metabolites. Using hemp-derived THC products like Delta-8, HHC, THC-P, or heated THC-A can potentially cause you to test positive for THC. If you are subject to drug testing, avoid these products.

Store oils, edibles, and vapes in a cool, dark place away from direct sunlight and heat. Keep flower in an airtight container to maintain freshness.

We accept various payment methods. Please see the options available during the checkout process.

Yes. We use secure, encrypted connections (SSL) and partner with reputable third-party payment processors. We do not store your full credit card details on our servers.

While guest checkout may be available, creating an account allows for easier order tracking, address management, and faster future checkouts. Account creation may be required for age/ID verification procedures if implemented.

We ship within the United States to locations where our products are legally permitted. We cannot ship Kratom or specific hemp-derived cannabinoids to states, counties, or cities where they are prohibited by law. It is your responsibility to know your local laws before ordering.

Shipping costs and available methods (e.g., USPS, UPS) are calculated based on your order weight and destination address. Options and costs will be displayed during the checkout process. Please see our [Link to Shipping Policy Page] for detailed information.

Orders are typically processed within 1-2 business days. Shipping time then depends on the method selected and your location. You will receive tracking information once your order ships.

Once your order ships, you will receive an email with tracking information. You can also track your order status via your account page if you created one.

Yes, we prioritize your privacy. Orders are shipped in plain packaging without prominent branding related to the contents.

You can log in to your account using the “My Account” link (usually in the header or footer) to view past orders, manage addresses, and update your details.

Please refer to our dedicated Return Policy page for details on eligibility, timeframes, and procedures for returns or refunds. [Link to Return Policy Page]

You can reach us by emailing admin@holisticflower.com or by using the contact form on our website. We aim to respond within 24-48 business hours.

You must be at least 21 years old to purchase any products intended for consumption from this website.

Due to the nature of our products and legal regulations, we may require age or identity verification to ensure compliance and prevent sales to minors. This helps us maintain a responsible business practice. Any information collected for verification is handled securely as outlined in our Privacy Policy.